JoltMile
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Practical problems

Wrong addresses, missing parcels, no-shows and the awkward parts of the job.

Guides

Freenow

Handling Freenow passenger no-shows and cancellation fees

Learn how waiting times, cancellation windows, and fee claims work when a passenger fails to show up for your Freenow trip.

Practical problemsUpdated 25/10/2026

DPD

A day in the life of a DPD multi-drop driver

A realistic look at a shift driving for DPD, from early morning depot loading to the final parcel drop on your route.

Getting startedUpdated 25/10/2026

Evri

How to organise your car for an Evri round: packing tips

Learn how to sort, sequence, and load your car boot for an Evri round so you can finish faster and stop digging for parcels.

Practical problemsUpdated 25/10/2026

Stuart

How Stuart Peak Pricing and Multipliers Work

Learn how Stuart peak pricing, multipliers, and boost zones work for couriers to help you maximise earnings during busy delivery hours.

Earnings & profitabilityUpdated 17/10/2026

Uber Eats

How to handle customer fraud and missing food scams on Uber Eats

Protect your Uber Eats account from false claims of missing food with practical steps for safe drops, photo proof, and dispute handling.

Practical problemsUpdated 17/10/2026

Deliveroo

Deliveroo Zone Hopping: How It Works and When It Pays

Can you log on in different towns on Deliveroo? Learn how zone hopping affects your fee offers, waiting times, and vehicle costs.

Multi-app drivingUpdated 17/10/2026

Amazon Flex

How to get Amazon Flex reserved blocks and instant offers

Learn how Amazon Flex reserved blocks and instant offers work, and how to secure more work without constantly refreshing the offers page.

Getting startedUpdated 17/10/2026

Dealing with abusive or threatening customers: a driver's guide

How to handle hostile situations on food and parcel deliveries, protect yourself, and report incidents safely.

Practical problemsUpdated 17/10/2026

Phone setups and mount configurations for multi-apping

Practical advice on hardware setups to safely monitor multiple phones or split screens while on the road.

Multi-app drivingUpdated 17/10/2026

Uber

Employment tribunal claims against apps: step-by-step driver guide

How to take an employment tribunal claim against an app for worker rights, unpaid holiday or minimum wage. Step-by-step process for drivers.

Employment rights & legalUpdated 17/10/2026

Insurance for delivery drivers: what you actually need

Hire and reward, courier cover, goods in transit and public liability - what each one is for, and why your ordinary car policy will not cover you.

InsuranceUpdated 19/08/2026

Articles

Bolt

Bolt surge pricing: when and where do multipliers trigger?

Learn how Bolt surge pricing works, when multipliers trigger, and how to spot high demand zones to boost your private hire earnings.

Earnings & profitabilityUpdated 25/10/2026

Addison Lee

Addison Lee courier work vs passenger work: which pays better?

Compare earnings between Addison Lee courier jobs and passenger trips to see which side of the work brings in more profit for drivers.

Earnings & profitabilityUpdated 17/10/2026

Just Eat

Working Oxford Street: Is Just Eat parking a nightmare?

City centre drop-offs on Just Eat bring constant parking headaches, traffic restrictions and fine risks. Here is how drivers handle busy zones.

Practical problemsUpdated 17/10/2026

Uber Eats

Multi-apping on Uber Eats and Deliveroo: does it actually work?

Running Uber Eats and Deliveroo at the same time can boost earnings, but it raises the risk of late deliveries and platform deactivation.

Multi-app drivingUpdated 17/10/2026

Rejecting too many orders: when do delivery apps deactivate you?

Learn how delivery apps handle order rejections and cancellations, and find out what risks you face when cherry-picking offers.

Multi-app drivingUpdated 17/10/2026

Cash-in-hand delivery work and tax: what you need to declare

Deliveries paid in cash still count as taxable income. Find out how to record and declare untracked earnings on your Self Assessment tax return.

HMRC & taxUpdated 17/10/2026

Questions

FAQWhat happens if I damage a parcel while delivering for Yodel?FAQHow do Yodel parcel scans and safe place photos work?FAQCan I choose my own Yodel delivery postcode area or round?FAQHow do I add my TfL private hire vehicle and badge to Freenow?FAQHow do I return undelivered parcels to the Yodel depot?FAQWhat uniform or dress code do Addison Lee drivers have to follow?FAQCan I do both black cab and private hire jobs on Freenow with one account?FAQHow do I get paid by Addison Lee?FAQHow do I change my bank details on Bolt?FAQHow does Bolt's cancellation fee work for drivers?FAQCan I drive for Bolt with points on my PCO licence?FAQWhat happens if my van breaks down on a DPD route?FAQHow are Evri round sizes allocated to couriers?FAQCan I choose my own delivery round area with Evri?FAQWhat happens if an Evri parcel gets lost or stolen from my car?FAQHow do I return undelivered parcels to Evri?FAQCan Amazon Flex deactivate me for low ratings?FAQWhat should I do if HMRC opens a compliance check on my delivery earnings?FAQCan I claim compensation from delivery apps if I wait too long at a slow restaurant?FAQHow do I forfeit an Amazon Flex block without hurting my standing?FAQWhat happens if my car breaks down during an Amazon Flex block?FAQWhat happens if I lose my delivery bag or thermal kit?FAQWhat is Fantastic standing on Amazon Flex and how do I get it back up?FAQWhat happens to undelivered Amazon Flex parcels at the end of a block?FAQHow do I change my car on Uber without losing my documents?FAQCan I change my delivery region or warehouse on Amazon Flex?FAQHow do I get unblocked from a Just Eat zone?FAQCan I work on Just Eat while my background check is pending?FAQWhat happens if I mark a Just Eat order as delivered by mistake?FAQHow do I stop both apps from ringing at the exact same time?FAQWhat happens to my Uber account if my PCO licence expires?FAQWhat do I do if a customer claims they never received an order that I handed directly to them?FAQWhat happens if I get a speeding ticket or parking fine on an Amazon Flex block?FAQCan I use Freenow without a dedicated card reader for passengers?FAQHow do I add a new vehicle to my Stuart account?FAQWhat happens if a Stuart order is cancelled at the restaurant?FAQHow do Addison Lee cancellation fees work for drivers?FAQCan I use a leased van for DPD?FAQHow does Just Eat scheduling work?FAQHow do I change my vehicle on Just Eat?FAQWhat happens if I reject an order on Just Eat?FAQWhat happens to my Uber Eats account if my car insurance lapses?FAQHow do I appeal a permanent deactivation on Uber Eats?FAQCan I bring a passenger or my dog with me while doing Uber Eats?FAQHow do I report an unsafe restaurant or pickup spot on Uber Eats?FAQHow do I update my vehicle type on Deliveroo without losing my account?FAQWhat happens if I miss a delivery on Amazon Flex?FAQCan I bring a passenger or child with me on an Amazon Flex block?FAQCan I get deactivated if my car breaks down during a delivery?FAQWhat happens to my delivery rating if a restaurant forgets items in a sealed bag?FAQAm I allowed to leave a food delivery in a safe place if the customer doesn't answer?FAQHow do I keep my acceptance rate up when running two apps?FAQWhat should I do if a customer gives the wrong delivery address in the app?FAQCan an app deactivate me without giving a reason?FAQWhat happens if I have an accident while working?FAQWhat do I do if I cannot find the delivery address?FAQWhat do I do if a customer is not in?

JoltMile Help

Mileage tracking on Android

Track business miles on your Android phone with live start and end controls from your home screen or notification bar.

Practical problemsUpdated 17/10/2026

Setup flow and practice shift tour

Learn how the JoltMile setup flow guides you through the app with clear steps, and how the practice shift tour lets you test features safely.

Getting startedUpdated 17/10/2026

Using the Live Activity and lock screen widget

Start and end your driving shifts on your iPhone without opening the JoltMile app by using the Live Activity and lock screen widget.

Getting startedUpdated 17/10/2026