Can I bring a passenger or my dog with me while doing Uber Eats?
Uber Eats rules state that you must deliver food safely, but having a passenger or dog in your car can risk hygiene complaints and deactivation.
Last checked 17/10/2026.
Uber Eats does not explicitly ban having a passenger or a dog in your vehicle, but doing so brings significant risks to your account. You are responsible for delivering food securely, promptly and in clean conditions.
- Food hygiene complaints from customers who see or smell pets in the delivery car can lead to immediate account deactivation.
- Passengers cannot handle the food unless they are registered as a legal substitute on your account.
- Your hire and reward insurance policy may restrict who can be in the vehicle while you carry parcels or hot food.
Sources
Related
Deactivation rules, platform by platform
Every platform publishes its own list of what gets an account paused or closed, and its own way to challenge it. Some give you four weeks, some review automatically, some never let you back. Here is what each one says.
Account & platform problemsUpdated 29/09/2026
Substitutes, account sharing and the new right to work rules
Self-employed riders can usually send someone else to do the work. That right comes with rules on every platform, a tax position most substitutes and account holders get wrong, and from October 2026 a legal duty on the platforms to check who is actually working.
Account & platform problemsUpdated 29/09/2026
How do I report an unsafe restaurant or pickup spot on Uber Eats?
Learn how to flag dangerous or hostile merchant locations in the Uber Eats app without damaging your driver rating.
Practical problemsUpdated 17/10/2026
Dealing with abusive or threatening customers: a driver's guide
How to handle hostile situations on food and parcel deliveries, protect yourself, and report incidents safely.
Practical problemsUpdated 17/10/2026
What happens to my Uber Eats account if my car insurance lapses?
If your car insurance lapses, Uber Eats will temporarily deactivate your account until you upload a valid policy.
InsuranceUpdated 17/10/2026
How to handle customer fraud and missing food scams on Uber Eats
Protect your Uber Eats account from false claims of missing food with practical steps for safe drops, photo proof, and dispute handling.
Practical problemsUpdated 17/10/2026