How to get Amazon Flex reserved blocks and instant offers

Learn how Amazon Flex reserved blocks and instant offers work, and how to secure more work without constantly refreshing the offers page.

By Issac DaviesPublished 17/10/20263 min read

Last checked 17/10/2026.

Understanding how Amazon Flex allocates work

Most drivers start their Amazon Flex journey by staring at the offers screen. You tap refresh, a block appears for a depot near you, and you try to grab it before anyone else does. This manual tapping works, but it takes time and can feel like a lottery. Amazon has other ways to hand out work that do not require you to sit in your car hammering your phone screen.

Reserved blocks and instant offers are designed to smooth out the delivery schedule. Knowing how they land in your app helps you plan your day and keep your car moving without the constant tapping stress.

What are reserved blocks?

Reserved blocks are offers sent directly to your app that nobody else can see. Think of them as personal invitations. Amazon sends these out based on your past delivery history, your preferred stations, and how reliably you show up for blocks you accept.

When a reserved block arrives, you get a notification. You do not have to accept it immediately, but it does have an expiry timer. If you want the work, tap accept before the clock runs out. If you do not want it, just let it expire. Letting blocks expire does not penalise your standing, but accepting and then dropping them late certainly can.

  • Check your app settings to make sure your preferred delivery stations match where you actually want to drive.
  • Keep your delivery rating high by arriving on time and delivering every parcel safely.
  • Watch out for the acceptance window, as reserved blocks disappear once the timer hits zero.

How instant offers work

Instant offers are entirely different from standard or reserved blocks. They are designed for quick turnarounds, usually from Morrisons or Co-op grocery stores rather than large delivery stations.

To receive instant offers, you must toggle your status to available in the app while you are physically near a participating store. When an order drops, you have a very short time window to accept it, often just sixty seconds. If you accept, you head straight to the store, pick up the shopping, and deliver it to the customer.

Why you might not be seeing reserved blocks

Drivers often wonder why their mate gets a steady stream of reserved blocks while their own app stays quiet. Amazon does not publish the exact formula, but several factors influence who gets sent direct offers.

  • Your standing in the app: drivers with fantastic ratings get first refusal on better routes.
  • Your location: if you live far from any delivery hub, you might see fewer local offers.
  • Your recent activity: drivers who log in regularly tend to receive more targeted block suggestions.

If your app is quiet, it does not mean you are blocked or banned. It usually just means other drivers in your zone fit the specific criteria Amazon needs for that batch of routes.

Balancing reserved work with manual refreshing

Relying purely on reserved blocks can leave gaps in your weekly schedule. The best approach is to treat reserved blocks as a bonus foundation, then fill in the rest of your working week using the standard offers page when you need extra hours.

Always check your earnings against your fuel costs and mileage. Working out whether a specific rate makes financial sense is up to you, as every driver has different vehicle overheads.

Sources

Common questions

Will I get penalized for rejecting a reserved block?
No. Letting a reserved block expire or declining it does not hurt your standing. Penalties only apply if you accept a block and then cancel it too close to the start time.
Why did my instant offer disappear instantly?
Instant offers have a very short acceptance window, usually around sixty seconds. If you do not tap accept quickly, the app offers the job to the next available driver.
Can I choose which stations send me reserved blocks?
Yes. You can update your preferred stations and delivery types in your app settings to help direct more relevant offers to your phone.

About the author

Issac Davies, Founder of JoltMile

Issac Davies drives for gig apps in the UK and built JoltMile to show drivers what a shift actually pays once fuel, insurance and tax come off. Every guide here is checked against HMRC and gov.uk guidance, and is information rather than tax advice.

Track this automatically

The JoltMile app works this out from your own shifts, and keeps the figures ready for Self Assessment. Free for 12 shifts a month.

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