What is Fantastic standing on Amazon Flex and how do I get it back up?

Fantastic standing is the highest performance rating you can reach on the Amazon Flex app. Amazon tracks your delivery history across multiple metrics, grouping your record into categories from At Risk up to Fantastic. Keeping a high rating helps you get better access to reserved blocks and surge rates in your area.

What affects your standing

• Delivering every parcel assigned to your block on time
• Returning undelivered packages to the depot promptly when customers are not in
• Showing up for booked blocks on time and completing check-ins properly
• Following customer delivery instructions carefully

How to raise your standing if it drops

If your standing slips from Fantastic down to Great, Fair, or At Risk, you need to complete successful blocks to push the old negative marks off your rolling history. Amazon looks at your recent blocks rather than your lifetime stats.

1. Pick up and complete routine blocks consistently without late arrivals.
2. Contact support through the app immediately if traffic or road closures delay you.
3. Always return any failed deliveries to the depot by the required morning deadline.
4. Keep your phone charged and location services running smoothly during every shift.