How do I appeal a permanent deactivation on Uber Eats?

You can appeal a permanent deactivation on Uber Eats through the app or help portal, but getting a decision reversed is rare.

By JoltMilePublished 17/10/2026

Last checked 17/10/2026.

You can appeal a permanent deactivation on Uber Eats by submitting a support ticket through your driver app or the web help portal, though successful appeals are uncommon. When Uber bans an account permanently, the decision usually follows an internal review of customer reports, fraud flags or document checks.

How to submit an appeal

  1. Open your Uber Driver app and go to the help section, or log in to the web support portal if your app access is blocked.
  2. Look for the message regarding your account status and select the option to dispute or appeal the decision.
  3. Provide clear facts, dates and any evidence you have, such as chat logs or photos, without using aggressive language.

What happens next

Support agents review the notes from the safety or fraud team. Most replies are automated or brief template responses upholding the original choice. Uber is not legally required to keep you on their platform, and support rarely overturns a permanent ban once the final review is complete.

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