JoltMile Knowledge Centre
A practical resource for UK delivery drivers, and a straightforward place to get help using JoltMile. Free, and open to everyone.
Popular questions
Short answers to the things drivers ask most.
Guides
The long ones, covering a whole subject end to end.
Riding for Deliveroo: the full guide
How Deliveroo works for a rider: what you need to join, how each fee is worked out, the pay floor agreed with the GMB union, when the money arrives, the insurance Deliveroo gives you for free, and the parts that are left to you.
Getting startedUpdated 29/09/2026
Delivering for Uber Eats: the full guide
How Uber Eats works for a courier: signing up, how each delivery is paid, Quests and batched orders, the weekly pay cycle and the two ways to cash out early, the free Allianz cover, Uber Eats Pro, and the tax side.
Getting startedUpdated 29/09/2026
Delivering for Just Eat: the full guide
Just Eat works differently from the other food apps. You set your availability each week and are scheduled into delivery runs, each order pays Transit Pay, and your acceptance rate decides how quickly offers reach you. Here is how all of it fits together.
Getting startedUpdated 29/09/2026
Delivering for Evri: the full guide
Evri couriers are self-employed and paid per parcel, once a month. You choose between Evri Flex and Evri Plus, which trades a five-day commitment for holiday pay, a pension and guaranteed earnings. Here is how it works and what it means for your tax.
Getting startedUpdated 29/09/2026
Glossary
Every term the work throws at you, defined in one plain sentence.
Browse by topic
Getting started
Signing up, choosing a platform, and what to sort out before your first shift.
HMRC & tax
Registering as self-employed, Self Assessment, National Insurance and what you owe.
Mileage & expenses
What you can claim, the approved mileage rates, and what counts as a business mile.
Insurance
Hire and reward, courier cover, goods in transit and what your personal policy will not do.
Earnings & profitability
What the platforms pay, what it costs you, and what is left.
Vehicles & equipment
Choosing a car, running costs, bikes, and the kit that earns its keep.
Employment rights & legal
Worker status, holiday pay, deactivations and where you stand.
Multi-app driving
Running two or three platforms at once without losing track of any of it.
Practical problems
Wrong addresses, missing parcels, no-shows and the awkward parts of the job.
Account & platform problems
Deactivations, appeals, background checks and account access.
Browse by platform
Articles
Is it worth it, which is better, and what does it really pay.
Deliveroo, Uber Eats, Just Eat and Stuart: how they really differ
The four food apps pay per order, but they differ on almost everything else: whether you can log on when you like, whether waiting is paid, what declining costs you, when the money arrives and what they insure. Here is the comparison on the things that change your week.
Earnings & profitabilityUpdated 29/09/2026
The trading allowance against claiming expenses
You can deduct the £1,000 trading allowance from your turnover, or you can deduct your real expenses. Not both. For anyone driving more than a few hours a week the expenses win easily, because the mileage claim alone passes £1,000 inside about two thousand business miles.
HMRC & taxUpdated 27/08/2026
Claiming on the wrong policy, and what happens
If you have an accident while delivering on a policy that does not cover hire and reward, the insurer can refuse the claim and can void the policy from the start. You are then personally liable for the other party's damage, and driving uninsured is a separate offence.
InsuranceUpdated 27/08/2026
JoltMile Help
How the app works, and how each figure is worked out.
Logging a shift
What each step of the shift wizard asks for, why, and what happens to it afterwards.
Getting startedUpdated 29/09/2026
Business mileage and the distance calculator
How JoltMile applies the 55p and 25p approved rates, tracks your 10,000-mile threshold, and works out distances from postcodes.
Mileage & expensesUpdated 29/09/2026
Expenses and receipts
Recording what you spend, which costs are allowable, how to claim only the business share of a part-personal cost, and where it all lands on your tax return.
Mileage & expensesUpdated 29/09/2026
How JoltMile calculates your true hourly rate
The difference between gross, business and true £/hr, and exactly what each one subtracts.
Earnings & profitabilityUpdated 29/09/2026
Industry news
Right to work checks extended to gig work from October 2026
From October 2026, businesses that engage workers or individual subcontractors, including delivery platforms, face civil penalties if the people working through them have not had right to work checks.
Account & platform problemsUpdated 29/09/2026
Freenow raises London black cab commission to 20% from 14 September
Freenow by Lyft now charges London black cab drivers 20% commission including VAT, except drivers carrying its on-cab advertising or signing up for it before the end of 2026.
Earnings & profitabilityUpdated 29/09/2026
JoltMile updates
JoltMile is now a phone app
The web dashboard has closed. Shifts are logged in the app, with one tap to start and one to end, and joltmile.com keeps a small account area for exports, receipts and your account.
Getting startedUpdated 29/09/2026
JoltMile is on the App Store
The JoltMile app for iPhone is out. It signs in with the account you already have, and it can time your shifts and measure your miles as you drive.
Getting startedUpdated 23/09/2026
Put it into practice
The JoltMile app applies the rules on these pages to your own driving - mileage allowance, fuel, tax and what an hour actually pays. The first 10 shifts are free.