What happens to my Uber account if my PCO licence expires?

Your Uber account will be suspended the moment your PCO licence, or private hire driver licence, expires. Uber checks expiry dates automatically. If the system rolls past your expiry date and you have not uploaded a newly granted licence, you will go offline and you cannot go back online until the paperwork clears.

What to do if your renewal is delayed

Licensing authorities sometimes take longer than expected to process renewals. Uber cannot override local council rules. If your physical licence or digital confirmation is delayed, you must wait for the council to issue it. Driving passengers without a valid licence is illegal and invalidates your insurance.

• Upload your new licence via the Uber app as soon as your council issues it.
• Check your insurance certificate matches the new dates so you do not trigger a separate vehicle block.
• Contact Uber support through the app if your documents are approved by the council but your account stays locked after twenty four hours.