How do I get unblocked from a Just Eat zone?
To get unblocked from a Just Eat zone, contact support through the courier app and check if your documents or GPS settings need updating.
Last checked 25/10/2026.
You can get unblocked from a Just Eat delivery zone by contacting courier support through the app and resolving any missing document checks or GPS errors. Just Eat usually restricts access because of a local capacity cap, a delayed document update, or an issue with your location permissions.
Check your app and documents first
- Open your profile and check if any insurance, MOT, or right to work documents have expired.
- Make sure your GPS location service is set to high accuracy and allows Just Eat to track you while working.
- Log out, clear your app cache, and log back in to force a fresh connection to the server.
How to contact support
If your documents are up to date and your phone is working properly, the block is likely due to zone capacity limits. Use the live chat feature in the Courier Portal to ask support to review your account status for that specific area.
Sources
Related
Delivering for Just Eat: the full guide
Just Eat works differently from the other food apps. You set your availability each week and are scheduled into delivery runs, each order pays Transit Pay, and your acceptance rate decides how quickly offers reach you. Here is how all of it fits together.
Getting startedUpdated 29/09/2026
Deactivation rules, platform by platform
Every platform publishes its own list of what gets an account paused or closed, and its own way to challenge it. Some give you four weeks, some review automatically, some never let you back. Here is what each one says.
Account & platform problemsUpdated 29/09/2026
How does Just Eat scheduling work?
Just Eat scheduling lets couriers book delivery runs in advance through the Courier App to secure fixed hourly rates and busy shifts.
Getting startedUpdated 17/10/2026
Employment tribunal claims against apps: step-by-step driver guide
How to take an employment tribunal claim against an app for worker rights, unpaid holiday or minimum wage. Step-by-step process for drivers.
Employment rights & legalUpdated 17/10/2026
Substitutes, account sharing and the new right to work rules
Self-employed riders can usually send someone else to do the work. That right comes with rules on every platform, a tax position most substitutes and account holders get wrong, and from October 2026 a legal duty on the platforms to check who is actually working.
Account & platform problemsUpdated 29/09/2026
Working Oxford Street: Is Just Eat parking a nightmare?
City centre drop-offs on Just Eat bring constant parking headaches, traffic restrictions and fine risks. Here is how drivers handle busy zones.
Practical problemsUpdated 17/10/2026