Cookie Policy

The short version: JoltMile runs without cookies, so there is nothing to consent to and no banner to click through. This page explains what the app does keep on your device instead, and why it falls under the exemption that needs no permission.

Why the exemption applies

Under the Privacy and Electronic Communications Regulations, consent is needed before storing information on your device, or reading information already there - unless that storage is strictly necessary for the service you actually asked for. Everything JoltMile keeps on your device falls into that exemption, with one exception that is only ever stored if you ask for it: a partner's referral code, described below.

We could show a banner anyway. We have not, because a consent prompt that offers no real choice trains people to click through the ones that do.

What JoltMile stores on your device

All of it is browser storage rather than cookies, all of it is first-party, and none of it leaves your device except where noted.

• Your sign-in session - a token that keeps you signed in between visits. Without it you would have to sign in on every page load.
• An offline cache of your own records - your shifts, expenses and settings, so the app works with no signal and syncs when you reconnect.
• A queue of unsent changes - anything you enter while offline, held until it can be saved.
• In the phone app, a queue of app usage steps - the steps described in the privacy policy under how the phone app is used, held for a few seconds, or until you are back online, and then sent. The website keeps none.
• Small device preferences - for example when you last exported a backup, so we do not nag you about it every week.
• A referral code, only if you ask us to keep it - if you arrive through a JoltMile partner's link, the page shows their code and asks whether to remember it on this device. Nothing is stored unless you tap “Remember it on this device”. It is kept for 60 days, so the partner can be credited if you sign up, and then deleted. The visit itself is counted on our server, without storing anything on your device and without keeping your IP address. If you tap “Get the app” while you have a partner's code, we copy their link to your clipboard so the app can fill the code in for you; that is all that is copied.
• Nothing from the in-app assistant. Its conversations are not stored on your device, and not on our servers either. They last as long as the panel is open.

Clearing your browser storage removes all of it, and signs you out. Your account and your records on the server are unaffected.

Analytics

We use Vercel Web Analytics and Vercel Speed Insights to count page views and measure how quickly pages load. Neither stores anything on your device, sets any cookie, or uses a fingerprint or identifier that would let visits be joined into a profile or followed to another site. Because nothing is stored or read on your device, no consent is required - but you are entitled to know they are there, which is why they are named here and in the privacy policy.

Error reporting

If the app crashes, a report may be sent to Sentry so the fault can be fixed. The report is stripped first: no identity, no cookies, and none of the figures or postcodes you have entered. Session replay and performance tracing are switched off entirely.

Third-party cookies

We set none, and we embed no advertising or social media trackers. One exception is worth naming because it is a third party you may meet:

• YouTube - the product walkthrough is embedded through youtube-nocookie.com, which does not set tracking cookies unless you press play.

Questions

Email support@joltmile.com, or read the privacy policy for the full picture of what we do with personal data.