Does Deliveroo pay riders when they are ill?

Eligible riders can claim earnings support: 75% of average daily earnings, up to £50 a day for up to 30 days, if illness keeps them off for more than seven days.

By JoltMilePublished 29/09/2026

Last checked 29/09/2026.

Deliveroo riders are self-employed, so there is no statutory sick pay. What Deliveroo offers instead is earnings support through its insurance, at no cost to you.

  • You must have completed at least 30 deliveries in the 8 weeks before you fell ill.
  • It pays 75% of your average daily earnings over the 60 days before, up to £50 a day, for up to 30 days.
  • There is a 7-day wait. If you are off for more than 7 consecutive days, it is paid from the first day. Off for 7 days or fewer, nothing is paid.
  • You can claim at most twice in any 12 months, and substitutes are not covered.

An accident while on a Deliveroo order is covered separately, on the same 75% basis, and that cover does extend to substitutes, at up to £25 a day for 17 days. Keep your fit notes and the claim correspondence with your records.

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