Can I still file my tax return if my platform account is closed?
Yes, and you still have to. Your bank statements and your own records are enough, which is the argument for keeping records outside the app.
Last checked 12/09/2026.
Yes, and the obligation does not go away because the app stopped working. The income was earned; the return is still due.
Bank statements are your fallback. Every platform payment landed in an account, so the income side can be rebuilt from there even if you cannot open the app. It is slower and less precise than a statement, but it is defensible.
The mileage is the harder half. There is no bank record of how far you drove, so if you were relying on the platform to hold that, it may simply be gone. This is the concrete reason to keep a mileage log somewhere you control.
You can also ask the platform for a copy of your data. Under UK GDPR they have to provide it, usually within a month, and that covers earnings history even after deactivation.
JoltMile stores everything in your account rather than on a platform, and exports the lot as JSON or CSV whenever you want it.
Related
What happens if my delivery account is deactivated?
You can usually appeal, and you should - but keep your own records, because losing access can mean losing your earnings history.
Account & platform problemsUpdated 19/08/2026
What records do I actually need to keep?
Every payment in, every allowable cost out, and a mileage log with dates and journeys. Enough that somebody else could rebuild your return from it.
HMRC & taxUpdated 19/08/2026
Your data: backup, export and deletion
What JoltMile stores, who can read it, and how to get all of it out or remove it entirely.
Getting startedUpdated 29/09/2026
Delivering for Just Eat: the full guide
Just Eat works differently from the other food apps. You set your availability each week and are scheduled into delivery runs, each order pays Transit Pay, and your acceptance rate decides how quickly offers reach you. Here is how all of it fits together.
Getting startedUpdated 29/09/2026
Substitutes, account sharing and the new right to work rules
Self-employed riders can usually send someone else to do the work. That right comes with rules on every platform, a tax position most substitutes and account holders get wrong, and from October 2026 a legal duty on the platforms to check who is actually working.
Account & platform problemsUpdated 29/09/2026
Who pays the tax when a substitute delivers on my account?
You declare everything your account earned. What you pay the substitute is your expense and their income, and they declare it on their own return.
HMRC & taxUpdated 29/09/2026